After logging in to Vaipi, click the profile icon in the top right corner. You'll find two separate sections – "Betting History" and "Transaction History"।
In betting history You can see: which matches you bet on, the stake amount, odds, result (win/loss/ongoing), and your overall profit or loss. Filter by date — such as the last 7 days, 30 days, or a custom range.
In transaction history You'll see the date, amount, payment method, and status (completed/pending) for every deposit and withdrawal. If you spot anything suspicious, note the reference number and get in touch with support.
Before requesting a withdrawal, make sure your KYC (NID verification) is complete. Without it, withdrawal requests cannot be processed. Once KYC is done, follow the steps below:
Step 1: Log in and go to the "Wallet" or "Withdrawal" section.
Step 2: Choose your payment method – bKash, Nagad, or Rocket.
Step 3: Enter your registered mobile number and the amount. The minimum withdrawal is ৳500.
Step 4: Confirm with your OTP or password.
Time: Requests submitted during regular hours (9 AM – 11 PM) are processed within 15–60 minutes. Late-night or high-traffic periods may take up to 24 hours. If any bonus wagering requirements are unmet, the corresponding amount will be held back.
Apps that won't open or crash unexpectedly can usually be fixed with a few simple steps:
First, try this: Force-close the app (swipe it away using the side button), then reopen it. In most cases, this is all it takes.
If that still doesn't work: Restart your phone and check your internet connection. If your 4G or Wi-Fi is working fine, check whether the app has an update available — open the Play Store or App Store and tap "Update" if it shows up.
How to update: Search for "Vaipi" on the Play Store → tap the "Update" button on the app page. Alternatively, download the latest APK from Vaipi's download page and install it. On iOS, update via the App Store.
If the issue persists: Go to your phone's Settings → Apps → Vaipi → "Clear Cache". If that doesn't help, uninstall and reinstall the app — your login details and data will remain intact.
Daily Sign-In Bonus: Every time you log in to Vaipi, a sign-in bonus is credited to your account automatically – no extra steps needed. Simply log in and it's yours. Log in for 7 consecutive days to unlock increasing rewards, starting from ৳20 on day one and going up to ৳200 by day seven.
Free Spin Events: Free spins are usually tied to specific slot games or included as part of a promotion. After logging in, check the "Promotions" section on the homepage to see if any free spin offers are active. Click on an offer and tap "Claim" to add the spins to your wallet.
Please note: Free spins are generally restricted to specific games and come with an expiry period (usually 24–72 hours). Once expired, they are automatically forfeited. Winnings from bonus spins can be withdrawn after wagering requirements are fulfilled.
The Vaipi VIP program has five tiers: Bronze → Silver → Gold → Platinum → Diamond. Points are earned with every bet placed, and your tier is determined based on your accumulated points.
Tier Benefits:
• Bronze (0–499 points): 3% monthly cashback and weekly bonuses.
• Silver (500–1,999 points): 5% cashback, fast withdrawals.
• Gold (2,000–9,999 points): 7% cashback, exclusive tournament invitations, withdrawal limit ৳50,000/day.
• Platinum (10,000–49,999 points): 10% cashback, a dedicated personal account manager, and a daily withdrawal limit of ৳1,00,000.
• Diamond (50,000+ points): 15% cashback, unlimited withdrawals, exclusive events, and a special birthday gift.
You can check your current points and tier under the "VIP Status" section in your profile.
Vaipi offers two options for taking a break from your account:
1. Cooling-Off Period (Temporary Break): Log in and go to the "Responsible Gaming" section in your profile settings. From there, select a cooling-off period of 72 hours, 7 days, 14 days, or 30 days. During this time, you won't be able to place bets or make deposits. Your account will be reactivated automatically once the period is over.
2. Self-Exclusion (Long-Term or Permanent): To suspend your account for 3 months, 6 months, or permanently, email support@vaipi.best with the subject line "Self-Exclusion Request". Once active, this break cannot be cancelled before the chosen period ends. If you have funds in your wallet, withdraw them before the exclusion begins.
Permanent Account Deletion: To permanently delete your account, contact support by email. To learn more, Responsible Gaming View the page.
The easiest way to view active promotions on Vaipi is to log in and head to the homepage's "Promotions" or "Offers" section, where all active offers are displayed as cards.
Update Type:
• Daily Offers: Sign-in bonuses and cashback offers reset every day.
• Weekly Offers: Reload bonuses and free spin packages are typically updated on Mondays or Fridays.
• Event-Based Offers: Special offers are available during major cricket or football tournaments – such as the World Cup, IPL, or Euro.
• Monthly VIP Offers: At the start of each month, exclusive offers are available based on your VIP tier.
To stay on top of new offers, keep push notifications enabled on the Vaipi app – you'll get an alert on your phone the moment something new goes live. Each offer card lists its own validity period and terms, so give it a quick read before claiming.